Naperville Plumbing

This single review paints a strongly negative picture across multiple dimensions. The contractor arrived over an hour late and charged $485 for approximately 1.5 hours of labor replacing three valves worth roughly $10 in parts, suggesting severely inflated pricing with no transparency. Professionalism suffered further when the customer attempted to seek an explanation and received no callback or f... Read more

This single review paints a strongly negative picture across multiple dimensions. The contractor arrived over an hour late and charged $485 for approximately 1.5 hours of labor replacing three valves worth roughly $10 in parts, suggesting severely inflated pricing with no transparency. Professionalism suffered further when the customer attempted to seek an explanation and received no callback or follow-up after two attempts and one week of waiting. Project completion received a marginally higher score only because the valves were apparently replaced, though the lack of any follow-through on customer concerns drags that dimension down significantly. No information was provided about technical skill or workmanship quality beyond the basic task being performed. Read less