Overview of Company Customer Sentiment Analysis in May
This contractor's reviews paint a consistently troubled picture across nearly all dimensions. Professionalism is the most heavily flagged area, with multiple reviewers explicitly describing the owner Mike as hostile, unwilling to accept feedback, and prone to berating customers — serious red flags that drag the score down significantly. Pricing is repeatedly described as overpriced across four s... Read more
This contractor's reviews paint a consistently troubled picture across nearly all dimensions. Professionalism is the most heavily flagged area, with multiple reviewers explicitly describing the owner Mike as hostile, unwilling to accept feedback, and prone to berating customers — serious red flags that drag the score down significantly. Pricing is repeatedly described as overpriced across four separate reviews, with one reviewer alleging an $850 charge for unnecessary work and no refund offered. Project completion is also a concern, with one reviewer documenting months of repeated failures, leaks, and ultimately hiring a second contractor to fix the work. Experience scores slightly higher as some reviewers acknowledge that the work product itself was acceptable when completed correctly, but the pattern of rework and misdiagnosis undermines confidence in technical skill. Read less