ACTS Construction Services

Bruce has two positive reviews praising quick turnaround and reasonable pricing, but the most detailed review — a 2-star account from a basement finishing project — raises serious concerns across nearly every dimension. Professionalism is mixed: while two reviewers found him pleasant and efficient, the detailed negative review describes poor communication, decisions made without client input, ... Read more

Bruce has two positive reviews praising quick turnaround and reasonable pricing, but the most detailed review — a 2-star account from a basement finishing project — raises serious concerns across nearly every dimension. Professionalism is mixed: while two reviewers found him pleasant and efficient, the detailed negative review describes poor communication, decisions made without client input, and failure to show up for scheduled punch list items. Project completion is significantly dragged down by the negative review, which documents material miscalculations, substandard subcontractors, a disastrous paint job, and unresolved punch list items that ultimately required the client to withhold final payment. Pricing appears reasonable on the surface per the positive reviews, but the negative review reveals that hidden costs and the need to hire corrective labor added over $5,000 in unexpected expenses. Experience scores low-to-moderate given documented measurement errors, poor subcontractor oversight, and workmanship issues that required third-party remediation. Read less