The Lane Mechanical

Lane Company demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by unresponsiveness, dishonesty, and failure to return calls—with one customer reporting a complete scam involving cashed deposits and no service delivery. Project completion is severely impaired, with multiple instances of incomplete work, abandoned jobs, and unresolved issues... Read more

Lane Company demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by unresponsiveness, dishonesty, and failure to return calls—with one customer reporting a complete scam involving cashed deposits and no service delivery. Project completion is severely impaired, with multiple instances of incomplete work, abandoned jobs, and unresolved issues spanning months. Pricing concerns are substantial, with customers reporting charges double market rates and overpriced quotes. The single positive review (4.0 stars from 2014) praising efficiency and knowledge is heavily outweighed by four 1-star reviews documenting fraud, incompetence, and poor follow-through. The company's bankruptcy filing and pattern of non-delivery suggest systemic operational failure. Read less