Gourley Plumbing

This contractor shows strong technical skill and workmanship (82.5), with multiple reviews praising quality and problem-solving ability. Project completion is solid (80.0), with evidence of follow-through on jobs. However, professionalism is significantly dragged down by one detailed 1-star review documenting unprofessional behavior (arguing with apprentice in customer's home, ignoring customer in... Read more

This contractor shows strong technical skill and workmanship (82.5), with multiple reviews praising quality and problem-solving ability. Project completion is solid (80.0), with evidence of follow-through on jobs. However, professionalism is significantly dragged down by one detailed 1-star review documenting unprofessional behavior (arguing with apprentice in customer's home, ignoring customer instructions, using used parts, misrepresenting facts to inspector). Pricing shows mixed signals: praised as 'reasonably priced' and 'doesn't gouge' in positive reviews, but one customer was charged $1,000 with non-itemized hours and disputed the fairness. The stark contrast between glowing older reviews (2016, 2019, 2021) and the damaging 2020 review suggests either a significant service decline or a serious isolated incident. Read less