D&R Plumbing Heating & Air

D&R Plumbing receives strong praise for responsiveness, availability, and personal kindness — Richard is frequently cited as going above and beyond, including free phone consultations and late-night emergency calls. However, the company carries a significant and recurring pattern of pricing complaints spanning from 2015 through 2024, with multiple reviewers alleging charges far above quoted esti... Read more

D&R Plumbing receives strong praise for responsiveness, availability, and personal kindness — Richard is frequently cited as going above and beyond, including free phone consultations and late-night emergency calls. However, the company carries a significant and recurring pattern of pricing complaints spanning from 2015 through 2024, with multiple reviewers alleging charges far above quoted estimates, cash-only pressure tactics, and what several describe as exploitation of customers in emergency situations. Project completion is mixed: many jobs are completed quickly and well, but there are credible accounts of no-call/no-shows, warranty disputes, and at least one case where work allegedly was not performed as charged. The professionalism score is dragged down by multiple reviews citing rude behavior, condescension, and deceptive communication, even as the majority of reviewers describe Richard as friendly and helpful. Read less