Find Nearby Plumbers Companies In 60016, Bartlett, Illinois

ABV Plumbing earns strong marks across all four dimensions, driven by a large and consistent body of reviews spanning 2019 through mid-2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, courteous behavior, use of shoe covers, mask compliance, and clear communication — including named technicians like Ivo, Hristo, and Wafiq receiving repeated individual praise. Project completion scores are high, with the vast majority of reviewers confirming jobs were finished cleanly, on time, and without callbacks needed, though two reviews (one involving an improper water heater install and one involving a refused service call) introduce minor deductions. Pricing is generally viewed favorably — multiple reviewers cited fair quotes, upfront pricing, and one notable instance where a plumber charged less than the agreed rate after a quick repair — but one 2-star review flagged a $245 labor-only quote as excessive, preventing a higher score. Experience scores well based on numerous mentions of skilled diagnostics, problem-solving on difficult jobs, and technical competence, though the 2021 water heater complaint (citing improper installation requiring a competitor to fix) is a meaningful negative data point that tempers the score.

• 8 reviews contain no text whatsoever — only a star rating. These were excluded from dimension scoring as they provide no usable evidence.
• A cluster of reviews dated 2025-05-10 (6 reviews on the same date) and 2025-04-10 (4 reviews on the same date) warrants mild scrutiny. However, the reviews contain varied language, specific technician names, and differing job types, suggesting they are likely legitimate Home Depot installation batch reviews rather than fabricated entries.
• One review (2021-08-04, 1 star) explicitly states ABV improperly installed a water heater and that a competitor had to fix it. This is a significant quality failure and was weighted accordingly in the Experience and Project Completion scores.
• One review (2022-06-09, 1 star) describes a refused service call for an outdoor spigot, citing unclear scope-of-work policies. This reflects a communication or service-scope issue rather than a workmanship failure.
• One review (2023-07-31, 2 stars) flagged a $245 labor-only quote for a one-hour faucet replacement as unreasonable. This was factored into the Pricing score.
• The majority of reviews are from 2024–2025 and are therefore within the recency window. Older reviews (2019–2021) are consistent in tone and were given slightly reduced weight per recency rules.
• Overall review sentiment is overwhelmingly positive (5-star), which is statistically unusual. However, the presence of specific names, job details, and a handful of genuine negative reviews reduces the likelihood of systematic fake review inflation.

This WW Score is based on 101 reviews with usable content spanning approximately six years, with strong recency representation, and carries HIGH overall confidence — though users should note the isolated but serious water heater installation complaint and the pattern of same-day review clusters when making a final hiring decision.