Drain Master

Drain Master demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (86.5) across 127 reviews mentioning punctuality, communication, and courteous service. Project completion scores 79.5 based on 98 mentions, reflecting generally reliable work delivery but tempered by several documented instances of incomplete follow-up, missed appointments... Read more

Drain Master demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (86.5) across 127 reviews mentioning punctuality, communication, and courteous service. Project completion scores 79.5 based on 98 mentions, reflecting generally reliable work delivery but tempered by several documented instances of incomplete follow-up, missed appointments, and unresolved issues. Pricing is competitive at 82.0 across 48 mentions, with customers consistently noting fair and reasonable rates. Experience/workmanship scores 84.0 across 67 mentions, indicating solid technical skill. However, the company shows material inconsistency: while the majority of recent reviews (2024-2025) are highly positive, older reviews and scattered recent complaints reveal recurring problems with accountability, communication breakdowns, and occasional quality lapses. Read less