Alpha Plumbing & HVAC

Alpha Plumbing receives strong praise for fair pricing and personable service from multiple reviewers, with specific mentions of transparent quotes and no upselling. However, a detailed 1-star review from 2021 raises serious concerns about project completion, follow-through, and workmanship quality — including an abandoned job, a flooded basement, and a pipe temporarily patched with toilet paper... Read more

Alpha Plumbing receives strong praise for fair pricing and personable service from multiple reviewers, with specific mentions of transparent quotes and no upselling. However, a detailed 1-star review from 2021 raises serious concerns about project completion, follow-through, and workmanship quality — including an abandoned job, a flooded basement, and a pipe temporarily patched with toilet paper. Professionalism scores are pulled down significantly by the same review, which describes repeated no-shows and failure to return calls, partially offset by positive mentions of polite and responsive behavior in other reviews. Experience is similarly mixed: while Ron is described as having 30+ years in the business, the negative review directly contradicts claims of technical competence, particularly around HVAC and sump pump diagnostics. With only 4 reviews spanning 3 years, confidence in all dimensions is limited and the score should be treated with caution. Read less