Prestige Plumbing Heating and Cooling

Prestige Plumbing receives overwhelmingly negative reviews across all four dimensions, with the most damaging pattern being chronic no-shows, missed appointments, and failure to return calls — behaviors cited in well over half of all reviews. Pricing is a severe and consistent complaint, with multiple reviewers describing charges they characterize as exploitative, particularly during emergency s... Read more

Prestige Plumbing receives overwhelmingly negative reviews across all four dimensions, with the most damaging pattern being chronic no-shows, missed appointments, and failure to return calls — behaviors cited in well over half of all reviews. Pricing is a severe and consistent complaint, with multiple reviewers describing charges they characterize as exploitative, particularly during emergency situations, and several instances of estimates changing without explanation at time of payment. Project completion is deeply problematic: incomplete repairs, return visits required to fix botched work, and outright abandoned jobs are documented across numerous reviews spanning multiple years. The handful of positive reviews (roughly 4–5 out of 35) do praise specific technicians like TJ and Tim for professionalism and quality work, but these are far outweighed by the volume and specificity of negative experiences. The company's pattern of unresponsiveness after complaints — refusing callbacks to dissatisfied customers — further compounds every other dimension's score. Read less