Phil Walz Plumbing

Phil Walz Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with pricing being the single most damaging area. Multiple reviewers independently documented being charged for time not worked, inflated parts costs, and rates far above market — including several who used security cameras or timestamps to prove overbilling. Professionalism is severely undermined by recur... Read more

Phil Walz Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with pricing being the single most damaging area. Multiple reviewers independently documented being charged for time not worked, inflated parts costs, and rates far above market — including several who used security cameras or timestamps to prove overbilling. Professionalism is severely undermined by recurring complaints about rude office staff, technicians who denied mistakes, and plumbers who required customer assistance to complete jobs. Project completion is inconsistent: several jobs were left unfinished or required the customer to complete the work themselves, and at least one callback resulted in denial of responsibility for damage caused. Experience scores marginally higher due to a handful of positive reviews praising specific technicians, but is offset by documented cases of technicians watching online videos mid-job, failing to locate gas leaks, and reversing hot/cold piping. Read less