Performance Pro Plumbing

Performance Pro Plumbing, led by Shannon, receives consistently strong praise across all four scored dimensions. Professionalism is the most frequently cited strength, with reviewers repeatedly highlighting punctuality, courteous communication, same-day and weekend responsiveness, and a willingness to help customers solve problems over the phone to avoid unnecessary service calls. Pricing is a not... Read more

Performance Pro Plumbing, led by Shannon, receives consistently strong praise across all four scored dimensions. Professionalism is the most frequently cited strength, with reviewers repeatedly highlighting punctuality, courteous communication, same-day and weekend responsiveness, and a willingness to help customers solve problems over the phone to avoid unnecessary service calls. Pricing is a notable differentiator — multiple reviewers explicitly state Shannon quoted significantly less than competitors, came in under budget, and never gouged on weekend or emergency calls. Project completion scores well overall, with jobs described as finished quickly, cleanly, and thoroughly, though one 1-star review explicitly states the company refused to honor their work just three days after a repair, which meaningfully tempers this dimension. Experience is well-supported, with reviewers describing Shannon as meticulous, knowledgeable, creative in problem-solving, and capable across a wide range of plumbing scenarios including tight-space work and complex installations. Read less