PDM Plumbing, Heating, Cooling Since 1885

PDM Plumbing has a strong and consistent track record of professional, courteous field technicians — names like Pete, Chris, Anthony, Brad, and John appear repeatedly with genuine praise for punctuality, communication, and workmanship. Project completion scores well overall, with many reviewers noting jobs finished same-day or within promised windows, though at least two reviews describe no-show... Read more

PDM Plumbing has a strong and consistent track record of professional, courteous field technicians — names like Pete, Chris, Anthony, Brad, and John appear repeatedly with genuine praise for punctuality, communication, and workmanship. Project completion scores well overall, with many reviewers noting jobs finished same-day or within promised windows, though at least two reviews describe no-shows or failure to follow through on estimates. Experience scores are solid, with multiple reviewers citing technical knowledge across boilers, water heaters, HVAC, and plumbing systems spanning many years of service. However, pricing is a significant drag on the overall score: multiple negative reviews across different years cite charges described as excessive, hidden fees, misleading dispatch vs. diagnostic cost structures, and quotes that were dramatically higher than competitors — including two instances involving elderly customers that raise ethical concerns. Office/phone staff professionalism is a recurring weak point, with at least five separate reviews citing rude or unhelpful phone interactions. Read less