Oncourse Home Solutions

This contractor/warranty company receives overwhelmingly negative reviews across all four dimensions, with only a small handful of positive reviews (approximately 7 out of 75) providing any favorable signal. Professionalism is severely damaged by pervasive reports of no-shows, extreme hold times, rude representatives, supervisors refusing to take calls, and agents hanging up on customers. Project ... Read more

This contractor/warranty company receives overwhelmingly negative reviews across all four dimensions, with only a small handful of positive reviews (approximately 7 out of 75) providing any favorable signal. Professionalism is severely damaged by pervasive reports of no-shows, extreme hold times, rude representatives, supervisors refusing to take calls, and agents hanging up on customers. Project completion is catastrophically low, with dozens of reviews describing abandoned repairs, denied claims, missed appointments, wrong parts, and complete failure to follow through on promised callbacks or reimbursements. Pricing and value are rated very poorly due to widespread reports of unauthorized billing, hidden fees, claims denied after years of payments, and customers receiving little to no service in return for monthly fees. The few positive reviews praising individual technicians or timely service are vastly outnumbered and do not meaningfully offset the systemic failures documented across the review set. Read less