Old World Plumbing

Old World Plumbing receives consistently strong marks for professionalism, with multiple reviewers explicitly praising technicians as polite, clean, knowledgeable, and prompt — including same-day and emergency responsiveness. Project completion is also well-regarded, with jobs described as finished quickly, thoroughly, and with follow-up in at least one case. However, pricing is a notable weak p... Read more

Old World Plumbing receives consistently strong marks for professionalism, with multiple reviewers explicitly praising technicians as polite, clean, knowledgeable, and prompt — including same-day and emergency responsiveness. Project completion is also well-regarded, with jobs described as finished quickly, thoroughly, and with follow-up in at least one case. However, pricing is a notable weak point: two reviews explicitly describe the company as overcharging or taking advantage of customers during high-demand periods, including a 1-star review citing $360 for a simple drain clear and a 2-star review describing emergency surcharges with no service guarantee. These pricing complaints meaningfully drag down the pricing dimension and temper the overall score. Experience scores are solid but not exceptional, with technicians praised for diagnosing issues correctly and working efficiently. Read less