Mendel Plumbing Heating Air Conditioning Electric & Remodeling

Mendel Plumbing and Heating scores strongly on professionalism and experience, with a large volume of reviews consistently praising technicians as courteous, knowledgeable, punctual, and thorough. Project completion is also generally positive, with most jobs described as finished correctly and efficiently, though a small number of reviews cite abandoned or incomplete work, a failed unclogging job,... Read more

Mendel Plumbing and Heating scores strongly on professionalism and experience, with a large volume of reviews consistently praising technicians as courteous, knowledgeable, punctual, and thorough. Project completion is also generally positive, with most jobs described as finished correctly and efficiently, though a small number of reviews cite abandoned or incomplete work, a failed unclogging job, and one instance of a technician refusing a task. The most significant drag on the overall WW Score is pricing, which is the single most-complained-about dimension across the review history — multiple reviewers across many years describe labor rates as extremely high, markups on parts as excessive, and fees as opaque or unexpected, with several explicitly stating they found comparable work for 25–50% less elsewhere. While many satisfied customers acknowledge the premium pricing as acceptable given quality, the volume and consistency of pricing complaints is too substantial to ignore and materially lowers the score. Read less