Expert Plumbing, Heating & Electrical

Expert Plumbing demonstrates strong professionalism and technical expertise, with many customers praising punctuality, politeness, and skilled workmanship—particularly technicians Joe, Jim, and Chris. However, the company is significantly hampered by persistent pricing complaints spanning over a decade, with customers consistently reporting unexpectedly high bills, undisclosed fees, and flat-rat... Read more

Expert Plumbing demonstrates strong professionalism and technical expertise, with many customers praising punctuality, politeness, and skilled workmanship—particularly technicians Joe, Jim, and Chris. However, the company is significantly hampered by persistent pricing complaints spanning over a decade, with customers consistently reporting unexpectedly high bills, undisclosed fees, and flat-rate structures that result in charges exceeding $300/hour for routine work. Project completion issues are evident in multiple reviews documenting incomplete work, broken promises regarding follow-up calls and video delivery, and unresolved callbacks. The stark contrast between recent 5-star reviews (mostly 2024-2025) and older 1-star reviews (2011-2022) raises concerns about review authenticity and whether service quality has genuinely improved or if negative experiences are being suppressed. Read less