Essential Plumbing & Sewer

Essential Plumbing demonstrates strong technical expertise and generally delivers quality workmanship, with many customers praising diagnostic ability and problem-solving. However, the company's professionalism score is significantly impacted by serious communication failures, unresponsiveness to follow-up requests, and documented instances of unprofessional behavior. Pricing is a mixed picture: m... Read more

Essential Plumbing demonstrates strong technical expertise and generally delivers quality workmanship, with many customers praising diagnostic ability and problem-solving. However, the company's professionalism score is significantly impacted by serious communication failures, unresponsiveness to follow-up requests, and documented instances of unprofessional behavior. Pricing is a mixed picture: many customers report fair and competitive rates, but several reviews indicate aggressive upselling of unnecessary services (e.g., $3,800 cleanout vs. $600 rodding solution) and inconsistent pricing practices. Project completion is generally solid, though some callbacks and warranty documentation issues are documented. The polarized review distribution (13 five-star, 4 one-star, 1 three-star) suggests inconsistent service delivery or customer experience. Read less