Dupage Home Services

Tim's business shows a stark polarization in customer experience. Positive reviews (5 from 2024, 2019, 2016) consistently praise his honesty, fair pricing, responsiveness, and technical skill. However, negative reviews (4 from 2023, 2022, 2020, 2016) document serious issues: incomplete work, poor communication, quality failures requiring rework, billing discrepancies, and unprofessional behavior. ... Read more

Tim's business shows a stark polarization in customer experience. Positive reviews (5 from 2024, 2019, 2016) consistently praise his honesty, fair pricing, responsiveness, and technical skill. However, negative reviews (4 from 2023, 2022, 2020, 2016) document serious issues: incomplete work, poor communication, quality failures requiring rework, billing discrepancies, and unprofessional behavior. The 2022 and 2020 reviews detail specific problems with plumbing errors, overcharging, and lack of accountability. While Tim excels at customer service and pricing in his best cases, the frequency and severity of project completion failures and professionalism lapses in negative reviews significantly undermine overall reliability. Read less