Drummond & Sons Plumbing

D&S Plumbing shows highly polarized performance across reviews spanning 2011–2022. Positive reviews (2022, 2018, 2016) praise same-day service, honest pricing, and quality workmanship. However, two severe 1-star reviews from 2011–2012 document serious failures: abandoned work with deposit forfeiture, incomplete jobs 4+ days overdue, safety hazards (plugged extension cord near water), and poor ... Read more

D&S Plumbing shows highly polarized performance across reviews spanning 2011–2022. Positive reviews (2022, 2018, 2016) praise same-day service, honest pricing, and quality workmanship. However, two severe 1-star reviews from 2011–2012 document serious failures: abandoned work with deposit forfeiture, incomplete jobs 4+ days overdue, safety hazards (plugged extension cord near water), and poor problem-solving. The 2011 review explicitly references an F rating with the Better Business Bureau. The stark contrast between recent praise and older critical failures suggests either significant business changes or inconsistent service quality. Given the severity of documented project abandonment and safety issues, conservative scoring is warranted despite positive recent feedback. Read less