Drain & Plumbing Services

Drain & Plumbing Services demonstrates strong professionalism with responsive communication, punctual arrivals, and courteous staff (particularly Anna, Martin, Austin, and Yuri). However, the company is significantly hampered by recurring issues with project completion and warranty work handling. Multiple reviews document incomplete diagnoses, failed repairs requiring callbacks, and problematic in... Read more

Drain & Plumbing Services demonstrates strong professionalism with responsive communication, punctual arrivals, and courteous staff (particularly Anna, Martin, Austin, and Yuri). However, the company is significantly hampered by recurring issues with project completion and warranty work handling. Multiple reviews document incomplete diagnoses, failed repairs requiring callbacks, and problematic interactions with insurance companies (AHS). Pricing is inconsistent—some customers report fair value while others describe overcharging, hidden fees, and unnecessary upsells. Technical expertise varies by technician; several reviews praise knowledgeable work, but others reveal misdiagnosis (frozen pipes in 90-degree weather, incorrect water heater sizing, unnecessary replacements). Read less