Aquaduct Plumbing Services

Aquaduct Plumbing earns strong marks for professionalism, with the overwhelming majority of reviewers praising courteous, communicative, and timely technicians — particularly Jason and Mike by name. Pricing is generally viewed as fair and transparent, with multiple reviewers noting no upselling and upfront quotes, though a handful of negative reviews cite surprise charges, non-itemized receipts,... Read more

Aquaduct Plumbing earns strong marks for professionalism, with the overwhelming majority of reviewers praising courteous, communicative, and timely technicians — particularly Jason and Mike by name. Pricing is generally viewed as fair and transparent, with multiple reviewers noting no upselling and upfront quotes, though a handful of negative reviews cite surprise charges, non-itemized receipts, and a perception that costs ran higher than expected. Project completion is where the most serious concerns emerge: several 1-star reviews describe incomplete or incorrect work (wrong-sized water heater installed, mismatched sink materials that leaked, a drain issue not properly resolved, and a toilet installation linked to mold damage), as well as communication failures that caused jobs to be abandoned or delayed. Experience scores are solid overall given the volume of praise for knowledgeable diagnostics and problem-solving, but are tempered by credible accounts of a technician unfamiliar with water softeners, advice contradicting manufacturer manuals, and a faulty shut-off valve the owner refused to warranty. The WW Score reflects a genuinely capable and well-regarded company that has meaningful quality-control and accountability gaps that prospective customers should weigh carefully. Read less