Ace Plumbing & Sewer

Ace Plumbing receives a polarized set of reviews, with strong praise from loyal repeat customers contrasted sharply by serious complaints about pricing, professionalism, and unresolved property damage. Pricing is the weakest dimension, with multiple reviewers explicitly calling out charges as grossly excessive — one reviewer was quoted $900 for a job others said should cost $275, and another was... Read more

Ace Plumbing receives a polarized set of reviews, with strong praise from loyal repeat customers contrasted sharply by serious complaints about pricing, professionalism, and unresolved property damage. Pricing is the weakest dimension, with multiple reviewers explicitly calling out charges as grossly excessive — one reviewer was quoted $900 for a job others said should cost $275, and another was charged $675 for one hour of work. Professionalism is similarly mixed: while several reviewers praise punctuality and friendliness, one detailed 1-star review describes an uncomfortable in-home interaction, property damage to marble flooring, and a failure to follow through on a promised repair over 90+ days. Project completion scores moderately, as most jobs appear to have been finished, but at least two reviews describe unresolved follow-through issues including an unanswered callback and an unrepaired floor. Positive reviews tend to be older (2015–2018) and somewhat generic, while the most detailed negative reviews are more recent and specific. Read less