Accurate Plumbing of Illinois

Accurate Plumbing of Illinois receives strong praise across most dimensions, with many reviewers highlighting prompt responsiveness, fair and transparent pricing, and quality workmanship from Mike and Javier. Pricing is a consistent strength, with multiple reviewers noting costs were significantly lower than competitors and free of hidden charges. However, professionalism and project completion sc... Read more

Accurate Plumbing of Illinois receives strong praise across most dimensions, with many reviewers highlighting prompt responsiveness, fair and transparent pricing, and quality workmanship from Mike and Javier. Pricing is a consistent strength, with multiple reviewers noting costs were significantly lower than competitors and free of hidden charges. However, professionalism and project completion scores are meaningfully dragged down by a recurring pattern of unanswered calls and no-call-no-shows across multiple reviews spanning 2014 to 2024, indicating a persistent responsiveness problem. One review also describes an unresolved workmanship issue where the contractor refused to return to assess a problem, which negatively impacts both project completion and experience scores. The business performs well when they do show up, but the failure-to-respond pattern is a documented and repeated concern. Read less