Find Nearby Plumbers Companies In 62704, Auburn, Illinois

Allied Plumbing, Heating & Cooling has a strong base of loyal, long-term customers who consistently praise individual technicians — particularly Bryan, DJ, and David — for professionalism, punctuality, and technical competence. However, a meaningful minority of negative reviews across multiple years describe serious concerns: inaccurate or inflated estimates, incomplete work, failed callbacks, warranty disputes, and at least one instance of a botched installation with a pipe left leaking under electrical tape. Pricing is a notable weak point, with several reviewers citing unexpectedly high bills, charges that exceeded estimates by significant margins, and at least one case where a warranty was incorrectly denied. Project completion is mixed — many jobs are finished well and on time, but recurring complaints about no-shows, lost work orders, and failure to honor warranties drag this dimension down considerably. Experience scores moderately well overall, though a few reviews describe diagnostic errors and substandard workmanship that required correction by other companies.

• 11 reviews contain no text (only a star rating or 'unknown' / placeholder text) and were excluded from dimensional scoring — these blank 5-star entries slightly inflate the perceived rating average.
• Several reviews from 2015–2016 contain only the word 'unknown' with a 5-star rating, which is consistent with bulk-imported or placeholder review data and should be treated with skepticism.
• The cluster of 7 reviews all dated exactly 2023-06-10 with no timestamps is suspicious and may indicate a batch submission or imported reviews rather than organic individual submissions.
• Similarly, 5 reviews share the exact date 2025-05-19, though their content is varied and specific enough to appear genuine.
• One negative review (2019) appears to be submitted twice on consecutive dates with nearly identical text — counted once for scoring purposes.
• Recency note: The majority of detailed, substantive reviews are from 2021–2025, which is encouraging. Reviews from 2012–2016 are numerous but many lack detail or are placeholder entries and were weighted less heavily.
• No fake review pattern detected among the substantive reviews — negative reviews are specific and credible, and positive reviews generally include named technicians and specific job details.

This WW Score is based on a large review set with high mention counts across all four dimensions, making it statistically reliable, but confidence is moderated by a significant volume of blank or placeholder reviews, a recurring pattern of serious negative experiences related to pricing transparency and project follow-through, and evidence that the company's quality may be inconsistent depending on which technician is assigned.