The Fair Plumber

The Fair Plumber shows significant inconsistency across reviews, with strong technical capability and occasional excellent customer service undermined by serious professionalism and reliability issues. While many customers praise individual technicians (Rolando, Manny, Pat, Alex) for skill and friendliness, the company suffers from chronic communication failures, no-shows, delayed callbacks, and a... Read more

The Fair Plumber shows significant inconsistency across reviews, with strong technical capability and occasional excellent customer service undermined by serious professionalism and reliability issues. While many customers praise individual technicians (Rolando, Manny, Pat, Alex) for skill and friendliness, the company suffers from chronic communication failures, no-shows, delayed callbacks, and aggressive sales tactics. Pricing complaints are substantial—multiple reviews cite overcharging and bait-and-switch tactics, though some customers report fair pricing. Project completion is mixed: some jobs are handled excellently with follow-up, while others involve faulty work (sump pump installation, water damage, incomplete diagnostics) and abandoned callbacks. The most damaging reviews involve safety/liability issues (faulty electrical work, water damage from poor repairs, unprofessional owner conduct). Read less