Overview of Company Customer Sentiment Analysis in May
Bob Shudy receives consistently strong praise for fair and competitive pricing, with multiple reviewers explicitly noting he avoids big-company markups and charges realistic rates. His technical skill and workmanship are highlighted positively across several reviews, with one reviewer noting installations work correctly the first time with no callbacks needed. However, professionalism and project ... Read more
Bob Shudy receives consistently strong praise for fair and competitive pricing, with multiple reviewers explicitly noting he avoids big-company markups and charges realistic rates. His technical skill and workmanship are highlighted positively across several reviews, with one reviewer noting installations work correctly the first time with no callbacks needed. However, professionalism and project completion scores are meaningfully dragged down by a 1-star review from 2018 in which a customer reported an abandoned job and four weeks of unreturned calls — a serious reliability concern. The positive reviews are spread across a wide date range (2017–2023), and the most recent reviews are more favorable, but the unresolved abandonment complaint cannot be ignored. Overall, the picture is cautiously positive but not without legitimate concern. Read less