Mr Drain

Mr. Drain Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — technicians are repeatedly described as polite, friendly, punctual, and communicative. Project completion scores well given the large volume of reviews confirming jobs were finished same-day or next-day, with a notable 30-day warranty honored in at least one case... Read more

Mr. Drain Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — technicians are repeatedly described as polite, friendly, punctual, and communicative. Project completion scores well given the large volume of reviews confirming jobs were finished same-day or next-day, with a notable 30-day warranty honored in at least one case; however, a handful of reviews describe abandoned or incomplete resolutions and one instance of a wrong-part installation requiring a callback. Experience scores solidly, with many reviewers praising diagnostic accuracy and technical skill, though several credible negative reviews describe significant misdiagnoses and unnecessary upselling that meaningfully drag this dimension down. Pricing is the weakest dimension: while many customers found costs fair or reasonable, a meaningful cluster of reviews — including a $17,716 charge, a $5,200 bill for 14 hours of work, a $25,000 sewer line quote later done for half elsewhere, a $4,000 quote for a $285 fix, and complaints about an undisclosed 3% credit card surcharge — indicate inconsistent and sometimes deceptive pricing practices that cannot be ignored. Read less