ARK Sewer & Drain

This single review paints an extremely negative picture across all four dimensions. Professionalism was severely lacking — the contractor repeatedly failed to show up on scheduled days without any notice, offered a stream of excuses, and an employee allegedly stole property from the customer's building using a key entrusted to the company. Project completion was essentially a failure: the job re... Read more

This single review paints an extremely negative picture across all four dimensions. Professionalism was severely lacking — the contractor repeatedly failed to show up on scheduled days without any notice, offered a stream of excuses, and an employee allegedly stole property from the customer's building using a key entrusted to the company. Project completion was essentially a failure: the job remained unfinished nearly five months after contract signing, with a steel plate still covering the street hole on the reviewer's move-out date. Pricing received a marginally higher score only because the reviewer acknowledged the quote was cheap, though they framed this as a deceptive tactic to win the contract rather than genuine value. Experience scores low because despite being described as qualified on paper, the actual execution of the work was slow, sporadic, and ultimately incomplete. Read less