Alan Tinker Plumbing & Rodding

Alan Tinker Plumbing has a deeply mixed record across all four dimensions. Professionalism is dragged down by multiple credible complaints about no-shows, failure to return calls, misleading hourly rate disclosures, and a cash-only policy not communicated upfront — though many positive reviews praise punctuality, friendliness, and responsiveness. Pricing is the weakest dimension: several reviewe... Read more

Alan Tinker Plumbing has a deeply mixed record across all four dimensions. Professionalism is dragged down by multiple credible complaints about no-shows, failure to return calls, misleading hourly rate disclosures, and a cash-only policy not communicated upfront — though many positive reviews praise punctuality, friendliness, and responsiveness. Pricing is the weakest dimension: several reviewers explicitly describe being overcharged, billed for unnecessary helpers at union rates, or misled about costs, while others praise fair and competitive pricing — the contradictions are significant and frequent enough to suppress the score substantially. Project completion is moderately positive, with most jobs described as finished and cleaned up, but notable failures include a multi-year misdiagnosis, promised work not delivered, and a no-show appointment with no follow-up. Experience scores moderately; the company demonstrates competence on routine jobs and some complex excavation work, but the prolonged backflow preventer misdiagnosis and an unprepared plumber requiring a hardware run mid-job raise legitimate skill and preparedness concerns. Read less