AA Anthonys Plumbing and Sewer

AA Anthony's Plumbing earns strong marks across all four dimensions, with the most consistent praise directed at technical problem-solving ability and diagnostic skill — multiple reviewers noted that Tony identified root causes that other plumbers missed entirely. Professionalism scores are solid but are meaningfully dragged down by two credible 1-star reviews: one describing two consecutive mis... Read more

AA Anthony's Plumbing earns strong marks across all four dimensions, with the most consistent praise directed at technical problem-solving ability and diagnostic skill — multiple reviewers noted that Tony identified root causes that other plumbers missed entirely. Professionalism scores are solid but are meaningfully dragged down by two credible 1-star reviews: one describing two consecutive missed appointments with no proactive communication, and another describing a visit that resulted in a $180 charge for 15 minutes of work followed by a diagnosis the customer found questionable. Pricing is generally praised as fair and transparent, with several reviewers explicitly noting costs came in below expectations and that quoted prices were honored even when jobs expanded — however, the negative review alleging excessive labor rates and a potentially unnecessary repair recommendation prevents a higher score. Project completion is strong overall, with same-day and next-day service appearing frequently, but the pattern of missed appointments in one review and a callback required for a faulty part in another introduce enough friction to keep the score conservative. Experience is the highest-scoring dimension, supported by numerous specific accounts of accurate diagnosis, creative problem-solving, and going beyond the immediate scope of work. Read less