Find Nearby Plumbers Companies In 62995, Anna, Illinois

Pipe It Right earns strong scores across all four dimensions, driven by a large volume of detailed, specific reviews spanning multiple years. Professionalism is consistently praised — punctuality, clear communication, courteous crews, and responsive office staff (particularly Cynthia) are mentioned repeatedly and explicitly. Project completion scores highest, with dozens of reviewers confirming jobs finished on time, often in a single day, with drywall patching, inspections, and follow-up callbacks all honored. Experience is well-documented through technically complex jobs including full-house repipes, slab leak reroutes, underground pipe relining, and warranty-backed water heater replacements, with multiple reviewers noting the quality passed city inspections. Pricing scores slightly lower due to two negative reviews — one citing a no-show estimate appointment and one describing a foreman who was unprofessional and gave short notice on furniture-moving requirements — which temper an otherwise strong pricing and service narrative.

• Two reviews are blank (no text, only a 5-star rating) and one review contains only a period — these were excluded from dimension scoring as they provide no usable data.
• One review dated 2014-07-11 contains only a period with a 1-star rating and no text — no actionable data could be extracted.
• One review dated 2016-03-13 contains only the word 'unknown' — excluded from scoring.
• Two reviews appear to be near-identical duplicates: the Rafael/Ralph review dated 2023-05-24 appears twice with the same full text and rating. Only one instance was counted per dimension to avoid score inflation.
• The So-far-great review about underground pipe relining also appears twice (2024-06-09 and 2023-11-09) with identical text. Only one instance was counted per dimension.
• The overwhelming majority of reviews are 5-star, which warrants mild caution, but the reviews are highly specific with named staff, detailed job descriptions, and varied scenarios — this reduces the likelihood of coordinated fake reviews significantly.
• One negative review (2024-09-27, 2-star) describes a foreman who was annoyed, gave last-minute furniture-moving demands, and made the customer uncomfortable enough to cancel — this is a meaningful professionalism and project-completion flag.
• One negative review (2023-07-27, 2-star) describes a missed estimate appointment with no follow-up communication — a responsiveness failure that impacts the professionalism score.
• One review (2023-03-06, 4-star) describes poor drywall workmanship that required a return visit to partially remediate — the company did respond, but the initial quality failure is noted.
• Reviews span from 2014 to 2025. Reviews older than 2 years (pre-2023) were given reduced weight in scoring. The majority of high-detail reviews are from 2023–2025, which supports score reliability.

This WW Score is based on 70 reviews with usable data across a multi-year period, with strong representation from the past 24 months, making it a reliable indicator of this contractor's current performance — tempered slightly by a small number of legitimate negative experiences related to communication failures and one professionalism complaint.