Find Nearby Plumbers Companies In 83206, Idaho Falls, Idaho

Triple A Plumbing shows severe and consistent problems across all dimensions. Professionalism is undermined by chronic lateness, missed appointments, poor communication, and lack of contracts. Pricing is a major complaint with significant cost overruns, upselling, overbilling for hours worked, and estimates that balloon dramatically (e.g., $250 to $2,500; $2,000 to much higher). Project completion is compromised by incomplete work, work that requires callbacks and rework, abandoned jobs, and failure to honor commitments. While some reviews praise technical knowledge and workmanship quality, these are heavily outweighed by evidence of poor execution, shoddy work requiring customer rework, and unfinished projects. The company exhibits a pattern of taking on work beyond scope and failing to deliver.

• CRITICAL: Multiple reviews (2012, 2010) allege criminal conduct and fraud. One review explicitly states the owner is a registered sex offender and describes the business as a 'con artist' operation. Another review mentions the owner being in court proceedings. These are serious allegations that significantly impact trustworthiness.
• PATTERN OF UPSELLING: Multiple reviews (2009, 2008) describe high-pressure sales tactics, scope creep, and recommendations for work customers did not request or need. One customer was quoted $2,000 for a countertop but ended up paying far more for unnecessary work.
• QUALITY CONTROL ISSUES: Several reviews describe work that had to be redone by customers themselves (2013 kitchen review where husband redid plumbing and walls; 2020 review where work required multiple callbacks for flooding).
• COST OVERRUNS: Consistent pattern of initial quotes being dramatically exceeded. Examples: $250→$2,500 (2020); $2,000→much higher (2013); customers charged for work not performed or hours not worked.
• RECENCY CONCERN: Most negative reviews are from 2008-2013 (older than 10 years). However, the most recent review (2020) is also highly negative with similar complaints (delays, cost overruns, incomplete work). This suggests ongoing problems despite age of some data.
• INCONSISTENT QUALITY: Stark contrast between glowing 5-star reviews (mostly 2017-2019, focused on 'Herman') and severe 1-star reviews. The positive reviews lack specificity about scope or complexity, while negative reviews provide extensive detail. This asymmetry is notable.

This score should be treated with caution due to serious allegations of fraud and criminal conduct in older reviews, combined with a recent 2020 review describing identical problems (delays, cost overruns, incomplete work). While some customers report positive experiences with the owner Herman, the preponderance of evidence—particularly detailed accounts of scope creep, overbilling, incomplete work, and legal issues—suggests significant and persistent operational problems. The WW Score of 42.8 reflects genuine and documented concerns, but potential customers should independently verify current business status and licensing given the severity of allegations.