Overview of Company Customer Sentiment Analysis in May
All three reviews describe severe, consistent failures across every dimension. Brad Taylor is alleged to have abandoned multiple jobs mid-project, leaving customers with unfinished work including exposed wires, no plumbing fixtures, and failed code inspections. Professionalism concerns are extreme and include alleged blackmail, unauthorized sharing of garage codes, retaining house keys, and snoopi... Read more
All three reviews describe severe, consistent failures across every dimension. Brad Taylor is alleged to have abandoned multiple jobs mid-project, leaving customers with unfinished work including exposed wires, no plumbing fixtures, and failed code inspections. Professionalism concerns are extreme and include alleged blackmail, unauthorized sharing of garage codes, retaining house keys, and snooping through a client's home. Pricing complaints center on collecting large upfront payments — $5,000, $10,000, and a large kitchen remodel sum — while delivering little to no completed work, and in one case allegedly returning purchased materials for cash. Experience-related failures include laying broken tile without proper thinset, cutting unnecessary holes in walls, failing electrical code inspections, and allegedly performing unlicensed electrical, plumbing, and HVAC work without permits. Read less