Advanced Home Services

Advanced Home Services presents a deeply split profile: a large volume of recent 5-star reviews praise individual technicians by name for being friendly, knowledgeable, and communicative, driving moderate scores in professionalism and experience. However, these positive reviews are heavily counterbalanced by a substantial and consistent body of negative reviews spanning over a decade that allege s... Read more

Advanced Home Services presents a deeply split profile: a large volume of recent 5-star reviews praise individual technicians by name for being friendly, knowledgeable, and communicative, driving moderate scores in professionalism and experience. However, these positive reviews are heavily counterbalanced by a substantial and consistent body of negative reviews spanning over a decade that allege systematic price gouging, bait-and-switch tactics, misdiagnosis, predatory upselling targeting elderly customers, and failure to complete jobs or honor appointments. The pricing dimension is severely penalized because dozens of independent negative reviewers — many with specific dollar comparisons — describe charges 2x to 10x higher than competitors for identical work, and this pattern is too consistent and specific to dismiss. Project completion also suffers significantly due to multiple credible accounts of no-shows, abandoned jobs, and work left incomplete or done incorrectly. The contrast between the glowing recent reviews and the detailed, specific negative reviews raises serious concerns about review authenticity. Read less