Action Plumbing & Heating

Action Plumbing and Heating has a mixed but generally positive track record across its review history. Professionalism scores reasonably well, with multiple reviewers praising punctuality, courteous technicians, and responsive communication — however, this is offset by serious complaints including a misdirected appointment, a technician leaving a mess, and a plumber who failed to take responsibi... Read more

Action Plumbing and Heating has a mixed but generally positive track record across its review history. Professionalism scores reasonably well, with multiple reviewers praising punctuality, courteous technicians, and responsive communication — however, this is offset by serious complaints including a misdirected appointment, a technician leaving a mess, and a plumber who failed to take responsibility for damage caused on the job. Pricing is the weakest dimension: while a few reviewers noted fair or competitive pricing, multiple negative reviews describe significant overcharging, undisclosed cost increases, non-itemized receipts, and a charge to fix a technician's own mistake. Project completion is similarly mixed — several jobs were completed quickly and correctly, but there are documented cases of incomplete work, a sink requiring three return visits, broken equipment left unresolved, and old pipes left in place after a full repipe job. Experience scores moderately, with standout positive examples such as Kyle's thorough boiler zone diagnosis and the creative wye joint repair, but dragged down by the stripped anode rod bolt, the broken tankless water heater, and the poorly installed kitchen sink. Read less