Mr. Rooter Plumbing of Coeur d'Alene

The review set reveals a deeply divided customer base, with strong positive experiences offset by serious negative ones. Pricing is the weakest dimension by far — multiple reviewers explicitly describe quotes as dramatically higher than competitors, with one reviewer citing a quote more than double a competitor's price and another paying $317 for a job done elsewhere for $90. Project completion ... Read more

The review set reveals a deeply divided customer base, with strong positive experiences offset by serious negative ones. Pricing is the weakest dimension by far — multiple reviewers explicitly describe quotes as dramatically higher than competitors, with one reviewer citing a quote more than double a competitor's price and another paying $317 for a job done elsewhere for $90. Project completion is mixed: there are clear cases of abandoned or incomplete work (a snake left inside a toilet, a line never unclogged, a quote never delivered after 2.5 months), balanced against positive reviews describing fast and thorough job completion. Professionalism scores reflect a similar split — some plumbers are praised warmly by name for kindness and communication, while others are described as confrontational, careless about blocking driveways, and indifferent to customer concerns. Experience scores moderately, with skilled work noted in several positive reviews but undermined by instances of apparent misdiagnosis and upselling that a neighbor and competing plumber both identified as a known scam. Read less