Able Rooter

Able Rooter has an overwhelmingly positive review record spanning over a decade, with professionalism, responsiveness, and punctuality cited consistently across the vast majority of reviews. Technicians — primarily Tom, but also Josh, Caleb/Calob, and others — are repeatedly praised for clear communication, arriving on time or early, explaining problems thoroughly, and going above and beyond e... Read more

Able Rooter has an overwhelmingly positive review record spanning over a decade, with professionalism, responsiveness, and punctuality cited consistently across the vast majority of reviews. Technicians — primarily Tom, but also Josh, Caleb/Calob, and others — are repeatedly praised for clear communication, arriving on time or early, explaining problems thoroughly, and going above and beyond expectations. Project completion scores well but is tempered by a small number of meaningful negative reviews: one customer reported a leak was never properly fixed and a callback was ignored, another reported a no-show that ruined their entire day, and a commercial customer alleged a warranty promise was broken and an additional charge was levied. Pricing is generally praised as fair and transparent, with several reviewers specifically noting Able Rooter was significantly cheaper than competitors; however, at least two reviewers flagged pricing concerns — one calling the cost 'pricy' for a 10-minute job and another noting the cost felt high relative to the work performed — which moderates the pricing score. Experience scores strongly, with numerous reviewers noting that Able Rooter succeeded where other companies had failed, used appropriate tools, and provided knowledgeable advice on prevention and next steps. Read less