Mike’s Backflow

Mike receives strong praise across multiple reviews for professionalism, technical knowledge, and completing jobs thoroughly — including a notable instance where he identified a prior contractor's incomplete blowout and corrected it. However, one detailed 1-star review from October 2024 describes a genuinely rude interaction, with the contractor reportedly reprimanding a customer for texting and... Read more

Mike receives strong praise across multiple reviews for professionalism, technical knowledge, and completing jobs thoroughly — including a notable instance where he identified a prior contractor's incomplete blowout and corrected it. However, one detailed 1-star review from October 2024 describes a genuinely rude interaction, with the contractor reportedly reprimanding a customer for texting and limiting his service area without explanation, which meaningfully drags down the professionalism score. Pricing is mentioned positively in one review ('VERY reasonably priced') but with only two mentions, confidence is limited. Project completion and experience scores are bolstered by specific, credible accounts of quality work, problem-solving, and follow-through across multiple visits. The recency of the negative review (October 2024) is notable and given appropriate weight. Read less