McCrea Heating & Plumbing

McCrea Plumbing & Heating demonstrates severe deficiencies across all measured dimensions. The company exhibits a consistent pattern of grossly inflated pricing (parts marked up 10-15x retail cost, excessive labor charges), with 12 reviews explicitly documenting overcharging and deceptive billing practices. Project completion is compromised by incomplete work, failed repairs within days, and unfin... Read more

McCrea Plumbing & Heating demonstrates severe deficiencies across all measured dimensions. The company exhibits a consistent pattern of grossly inflated pricing (parts marked up 10-15x retail cost, excessive labor charges), with 12 reviews explicitly documenting overcharging and deceptive billing practices. Project completion is compromised by incomplete work, failed repairs within days, and unfinished installations spanning multiple days. Professionalism is undermined by late arrivals without notice, dismissive attitudes toward customers, unresponsiveness to complaints, and refusal to provide itemized statements. Technical competence is questionable, with multiple reviews documenting misdiagnoses, unnecessary part replacements, and faked safety tests that were contradicted by second opinions. Only one positive review (5-star) mentions a technician named Thomas performing competent work, but this is vastly outweighed by 12 one-star reviews documenting fraud-like behavior. Read less