Boise Valley Plumbing

This single review paints a consistently negative picture across all four dimensions. Professionalism suffered due to poor communication throughout the job — the technician cut a drain pipe without asking, left a disgusting mess on the floor, and lectured the customer unprompted. Pricing was a major complaint, with a surprise $450 total charge revealed only after the technician arrived, and a re... Read more

This single review paints a consistently negative picture across all four dimensions. Professionalism suffered due to poor communication throughout the job — the technician cut a drain pipe without asking, left a disgusting mess on the floor, and lectured the customer unprompted. Pricing was a major complaint, with a surprise $450 total charge revealed only after the technician arrived, and a refusal to address a related drain backup without an additional fee. Project completion was partial at best — the drain was technically cleared but the floor drain backed up immediately after, the pipe repair was described as a 'crappy fix,' and the customer felt trapped into paying for a callback. Experience scores low due to the ineffective snaking approach, the need for two machines over 90 minutes, and the failure to resolve the connected drain issue, suggesting limited diagnostic thoroughness. Read less