Mel Furtado

Mel receives strong praise across many reviews for his professionalism, responsiveness, technical versatility, and fair pricing, with numerous customers highlighting his honesty, problem-solving ability, and willingness to go above and beyond. However, the score is meaningfully pulled down by several serious negative reviews: two customers report complete failure to return calls or respond to inqu... Read more

Mel receives strong praise across many reviews for his professionalism, responsiveness, technical versatility, and fair pricing, with numerous customers highlighting his honesty, problem-solving ability, and willingness to go above and beyond. However, the score is meaningfully pulled down by several serious negative reviews: two customers report complete failure to return calls or respond to inquiries, one detailed review describes poor workmanship (a misinstalled microwave), inflated billing for questionable electrical work, and inefficient hourly labor, and another customer noted that Mel changed the agreed-upon rate mid-project and worked around his own schedule causing delays. Pricing confidence is also tempered by one reviewer explicitly alleging overcharging and another feeling taken advantage of on rates. The volume of 'unknown', 'N/A', and blank reviews (approximately 9) provides no usable signal and was excluded from scoring. Overall, Mel appears to be a capable and often well-regarded handyman, but the pattern of responsiveness failures and at least two substantive complaints about pricing and workmanship quality prevent a high score. Read less