Big Island Plumbing

Big Island Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently and enthusiastically cited strength — reviewers consistently highlight punctuality, responsiveness, courteous communication, and going above and beyond (e.g., removing shoes, explaining work thoroughly, responding to texts on weekends). Pricing is mentioned fav... Read more

Big Island Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently and enthusiastically cited strength — reviewers consistently highlight punctuality, responsiveness, courteous communication, and going above and beyond (e.g., removing shoes, explaining work thoroughly, responding to texts on weekends). Pricing is mentioned favorably in several reviews, with multiple customers explicitly noting fair, transparent, and non-gouging rates, though this dimension has fewer dedicated mentions than others. Project completion scores well, supported by evidence of same-day emergency responses, consistent follow-through across multiple jobs, and a notable instance of returning to correct a past mistake at no charge. Experience and technical skill are praised across a wide range of jobs including repiping, tankless water heater installation, grey water systems, and complex diagnostics, with reviewers frequently noting the team's knowledge and problem-solving ability. Read less