AM Plumbing

The overwhelming majority of reviews praise professionalism, punctuality, and courteous technicians, driving a solid but not exceptional professionalism score. Pricing is generally described as fair and reasonable, with multiple reviewers noting the company beat competitor quotes significantly; however, a handful of reviews cite overcharging, unclear billing, and one instance of a $2,800 charge fo... Read more

The overwhelming majority of reviews praise professionalism, punctuality, and courteous technicians, driving a solid but not exceptional professionalism score. Pricing is generally described as fair and reasonable, with multiple reviewers noting the company beat competitor quotes significantly; however, a handful of reviews cite overcharging, unclear billing, and one instance of a $2,800 charge for a job far simpler than estimated. Project completion is the most penalized dimension: several reviews document incomplete work, return visits required due to errors, a cracked toilet base left unaddressed, a disposal quoted but not fixed, and a toilet that leaked again the next day after service — with one reviewer noting the company stopped responding to follow-up emails. Experience scores moderately well given strong praise for skilled technicians like Fabian, Eddie, and Brian, but is tempered by documented cases of undersized equipment used, wrong parts installed, and a technician who made problems worse. The co-owner Mary is cited by name in multiple negative reviews for rude, aggressive, and unprofessional behavior, which significantly weighs down the professionalism dimension despite the many positive technician-level interactions. Read less