Waialae Plumbing & Construction

Waialae Plumbing demonstrates strong overall performance with a WW Score of 84.2. The company excels in professionalism (87.5) with consistent praise for punctuality, courteous communication, and friendly technicians across 72 reviews. Project completion is solid at 86.0 based on 68 mentions, with customers reporting thorough work, testing, and follow-up. Experience scores 85.5 across 58 mentions,... Read more

Waialae Plumbing demonstrates strong overall performance with a WW Score of 84.2. The company excels in professionalism (87.5) with consistent praise for punctuality, courteous communication, and friendly technicians across 72 reviews. Project completion is solid at 86.0 based on 68 mentions, with customers reporting thorough work, testing, and follow-up. Experience scores 85.5 across 58 mentions, reflecting skilled technicians who diagnose problems accurately and explain work clearly. Pricing is the weakest dimension at 72.0 (12 mentions), with several customers noting high labor costs and one significant complaint about a $480 drain-snaking quote that felt excessive. However, most pricing feedback acknowledges the work quality justifies the cost, and the company offers membership discounts. Read less