Rock-O-Rooter

Rock-O-Rooter earns exceptionally strong scores across all four dimensions, driven by an overwhelming volume of detailed, specific reviews spanning multiple years. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous demeanor, and cleanliness — including technicians calling ahead, arriving on time, and cleaning up after wor... Read more

Rock-O-Rooter earns exceptionally strong scores across all four dimensions, driven by an overwhelming volume of detailed, specific reviews spanning multiple years. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous demeanor, and cleanliness — including technicians calling ahead, arriving on time, and cleaning up after work. Pricing scores very well, with numerous reviewers noting fair upfront quotes, final bills that came in at or below the quoted price, and competitive rates compared to other plumbers; one negative review cited a final bill significantly higher than the quote and an incomplete seal on a toilet reinstallation, which moderately tempers this dimension. Project completion is consistently strong, with reviewers describing jobs that were seen through to full resolution, including callbacks at no extra charge when initial fixes did not hold, and complex multi-day jobs completed thoroughly. Experience is well-supported by specific mentions of diagnostic camera use, accurate problem identification, skilled work on aging plumbing systems, and effective resolution of difficult clogs and pipe issues. Read less