Ray Williams Plumbing

The three reviews present a mixed picture. The most recent review (2024) is strongly positive, praising responsiveness, communication, and follow-through. However, a 2021 review raises a serious concern about billing transparency — the customer was charged for two master plumbers when only one was present, and the company refused to provide an itemized invoice on company letterhead, preventing a... Read more

The three reviews present a mixed picture. The most recent review (2024) is strongly positive, praising responsiveness, communication, and follow-through. However, a 2021 review raises a serious concern about billing transparency — the customer was charged for two master plumbers when only one was present, and the company refused to provide an itemized invoice on company letterhead, preventing an insurance claim. This is a significant professionalism and pricing red flag that meaningfully drags down those dimensions. The oldest review (2011) is too dated to carry meaningful weight and offers little specific detail. With only three reviews spanning 13 years, confidence across all dimensions is LOW and the WW Score should be treated with caution. Read less