Pueo Plumbing

Pipe Masters and Pueo Plumbing (operating under both names across the review set) demonstrate consistently strong professionalism, with the vast majority of reviewers praising punctuality, communication, technician courtesy, and proactive status updates. Project completion scores well overall, with many reviewers noting same-day or next-day resolution of urgent issues, though a small but notable c... Read more

Pipe Masters and Pueo Plumbing (operating under both names across the review set) demonstrate consistently strong professionalism, with the vast majority of reviewers praising punctuality, communication, technician courtesy, and proactive status updates. Project completion scores well overall, with many reviewers noting same-day or next-day resolution of urgent issues, though a small but notable cluster of negative reviews describes incomplete work, damage caused by technicians, and jobs left unresolved — including one reviewer who paid for two toilets but only one was fixed, and another describing significant pipe damage attributed to the crew. Pricing is the weakest dimension, with multiple reviewers explicitly calling out price gouging, unexpected charges, and bills far exceeding quotes — including a $562 charge for a single toilet valve and a $900 charge for incomplete work — which substantially drags down the pricing score despite some reviewers finding costs fair or reasonable. Experience scores moderately well, with many reviewers praising technical skill and diagnostic thoroughness, but offset by at least two reviews describing poor workmanship that required correction by a competing company. Read less