Pro Pacific Plumbing

Professionalism is the most heavily evidenced dimension and paints a troubling picture: three of five reviews explicitly describe failures in communication, missed appointments, broken promises of callbacks, and no-shows, dragging the score down significantly. Project completion is similarly damaged, with one review describing a leaking toilet after initial repair requiring a return visit, another... Read more

Professionalism is the most heavily evidenced dimension and paints a troubling picture: three of five reviews explicitly describe failures in communication, missed appointments, broken promises of callbacks, and no-shows, dragging the score down significantly. Project completion is similarly damaged, with one review describing a leaking toilet after initial repair requiring a return visit, another describing a full cancellation after a no-show, and a third describing an abandoned appointment. Pricing received only one mention, where a customer noted a lack of transparency about additional fees beyond the initial call-out charge, though the fees were ultimately credited toward the repair. Experience received limited positive signals from two reviews praising competent and efficient workmanship, but this is insufficient to offset the operational failures documented elsewhere. Read less