Performance Plumbing

Performance Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time, communicate well, and demonstrate solid technical skill across a wide range of jobs including complex remodels, slab leaks, water heater replacements, and septic work. Project completion scores are solid but tempered by a ... Read more

Performance Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time, communicate well, and demonstrate solid technical skill across a wide range of jobs including complex remodels, slab leaks, water heater replacements, and septic work. Project completion scores are solid but tempered by a meaningful cluster of negative reviews describing abandoned estimates, unreturned calls, incomplete jobs, and at least one instance of a plumber leaving without resolving the issue. Pricing is the weakest dimension: while many reviewers call costs fair or reasonable, a notable minority — including multiple detailed complaints — describe sticker shock, book-rate pricing that felt excessive, undisclosed charges, and rates described as 350% above competitors, pulling the pricing score down significantly. The overall score reflects a genuinely capable and often excellent company that has real and recurring weaknesses in responsiveness, follow-through on estimates, and pricing transparency that prevent a higher rating. Read less